Our People

We are committed to promoting consumer protection and enhancing the integrity of the financial services industry.

We are committed to driving and maintaining a culture that is accountable and upholds values of integrity and honesty. To achieve this, we bring on board individuals:

• Whose career aspirations are aligned to and drive the organisation’s high-performance objectives.
• Who embody a value system that is aligned with that of the FAIS Ombud and public service.
• Who are competent and who consistently and effectively apply their skills to enhance business performance and improve customer satisfaction.

The FAIS Ombud team is led by a highly dedicated and competent management team that ensures the various Departments contribute to the organisation's success.